Shipping policy

Shipping Policy

Thank you for shopping with us! We want to make your shopping experience as smooth as possible. Please take a moment to read our shipping policies:

Processing Time

• All orders are processed within 1–2 business days. 
• If we experience a high volume of orders, processing times may be delayed. In such cases, we’ll notify you via email.

Shipping Rates & Delivery Times

• Shipping costs are standard across the UAE
• Standard Shipping: Typically arrives within 1–9 business days.
• International Shipping: Delivery times vary based on destination and customs. Typically takes 7–14 busines.

Shipping Restrictions

• Certain products may have shipping restrictions based on size, weight, or regulations.

Lost or Damaged Items

• If your order arrives damaged or you believe it has been lost during transit, please contact our support team immediately at crispyplussweets@outlook.com.
• We will assist you in resolving the issue as quickly as possible.

Order Modifications & Cancellations

• Once an order is placed, we strive to process it as quickly as possible. Please reach out to us within 24 hours if you need to modify or cancel your order.

Return Shipping

• If you wish to return an item, please refer to our Return Policy for detailed instructions. Return shipping costs may apply.--